Project Details

Mother and son playing


Connecting you with help for small tasks

Project URL:
Project Twitter: @taskrabbit

Organisation URL:

  • Community Engagement
  • Data
  • Mobile
  • Social Software

Silicon Valley phenomenon TaskRabbit has arrived in London. After launching in 19 US cities, the company chose London for its first international expansion due simply to forecast demand. Backed up by a survey of almost 3,000 Brits, TaskRabbit found out that the vast majority want more time in the day, and a quarter reckoned getting help with daily chores would improve their own relationships. 

At its heart, TaskRabbit is a platform that connects people who need services with freelancers ready to get the job done. Supply and demand dynamics are heavily at play, with each ‘tasker’ setting their own rate, which is agreed prior to any help given. Taskers are vetted by the company, even undergoing personal interviews, and take part in a two-day training period on policy, procedures, personal conduct and governance, before taking a small entry test. The exhaustive selection process hasn’t stopped 20,000 taskers coming on board in five years. 

TaskRabbit is a technology solution that enables us to best use and share our most valuable resource: time. By using freelancers effectively, the service promotes self-reliance and civic engagement through safe, review-led processes. Taskers are rated by the job they perform, communication is encouraged to remain within the system for auditable quality control, and payment is made through TaskRabbit itself. 

If you’re among the three in four of us looking for help and more hours in the day, TaskRabbit’s easy to get started with. There’s a 24/7 Member Services team helping out, and freelance taskers are available through the website and TaskRabbit apps. Take a look, and employ somebody from your community.

Image 'Fun' courtesy of Renato Lombardero.

Last updated: 11th of October, 2015

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