Developing a social messaging support service for the socially isolated
Homeless SMS is a social enterprise based in the Netherlands and the UK. It addresses social isolation by using simple mobile technology to change the way vulnerable people communicate.
Homeless SMS is convinced that simple mobile tools can help to support vulnerable communities in developed countries. Since 2010, they have begun to explore how popular and accessible technology such as SMS and social media could be a useful communication tool for the homeless in London. In 2011 with the co-operation of the homeless community, and an invaluable network of service professionals and volunteers, they prototyped the idea with 25 homeless users, and achieved a proof of concept. The developed concept is still being used by London’s biggest homeless day centre, The Connection St. Martin.
Based on the positive outcomes and valuable learnings in London, Homeless SMS is currently developing a service and technology in partnership with organisations in the Netherlands.
Last updated: 25th of June, 2014