Project Details


Texting schools to combat bullying

By Groupcall Limited

Project URL:
Project Twitter: @groupcall

Organisation URL:

  • Social Exclusion
  • Internet
  • Mobile

Groupcall Limited created and launched BATline (Bully Action Team), a new service that provides schools with a dedicated incoming text number. It allows any learner, parent or stakeholder to report bullying or an incident to the relevant person within the school.

The system automatically converts any text received into an email and delivers it to the relevant address. The school may wish to create their own email group i.e. ( or the emails can be forwarded to a single person. The BATline does not require any hardware or set-up within the school, it simply needs an email address. 

The person reporting an incident may choose to remain anonymous, but the school can elect to receive the mobile phone number that the text was sent from.

Last updated: 11th of August, 2014

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